Value through Service
The Catalyst Leadership team has developed industry leading Best Practices that when integrated with the processes of our customers, provide an environment where high level performance expectations are ingrained in our work ethic and the behavior of our organization.
Superior performance is the cornerstone of the services that Catalyst provides. We fully engage ourselves with your operational and functional leadership to best understand your business priorities and goals. We work closely with you to develop custom solutions that generate sustainable operational and financial improvements.
Our foundation for Operational Excellence:
- Alignment of Priorities and Goals
- Standard Operating Procedures
- Clear and Defined Performance Standards
- Benchmark Performance
- Communication Hierarchy Design
The Catalyst approach to safety is that "Safety is a Condition of Employment"
This level of accountability begins during the interview process and continues on a daily basis through safety meetings, employee observations, training, and a focus on eliminating unsafe behavior and conditions.
Catalyst will proactively institutionalize its relationships with customers through constant interaction at multiple levels across the organizations. Exceeding every expectation, and building partnerships built on performance, to continue drive cost out of our customers operations is the primary focus of Catalyst Forward Group.
Our "on-site" leaders are an integral part of our efforts to ensure that we exceed your expectations and develop a collaborative and productive relationship with you and your organization. Their focus is on you and the performance of their team.
Catalyst believes that Service Excellence will result when we:
- Hire the Best Talent
- Educate and Develop
- Establish Accountability
- Empower and Support
- Reward Achievements